---
title: "Slow PC or tablet: how to make Motiview run faster"
description: Is Motiview or your PC or tablet slow? Restart, let updates finish, free up storage, close other programs and check the requirements.
---

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# Slow PC or tablet: how to make Motiview run faster

## What to do if Motiview, the PC or the tablet is slow: restart, updates, storage, other programs and hardware

Is Motiview slow to use, or is the PC or tablet slow in general? Try this, in this order.

### 1. Restart the device

Close Motiview and restart the PC or tablet completely. This often solves the problem.

### 2. Let updates finish

While Windows downloads and installs updates, the PC can be slow for a while. Go to **Start** → **Settings** → **Windows Update**, install anything pending, and restart the PC. Also make sure Motiview is up to date, see [Updating Motiview](https://help.motitech.co/en/knowledge/how-do-i-update-motiview?hsLang=en).

### 3. Free up storage

A full disk makes the device slow. Over time it fills up with Windows updates, temporary files and downloaded videos.

- Delete downloaded videos you no longer use: **More** → **Downloads**. See [Using Motiview without internet](https://help.motitech.co/en/knowledge/i-have-a-bad-internet-connection?hsLang=en).
- On Windows, you can clean up temporary files. See Microsoft's guide [Free up drive space in Windows](https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32).

### 4. Close other programs

Other programs running at the same time, such as a web browser, can make Motiview slow. Close anything you aren't using. If you use a separate Windows user for Motiview, other programs are rarely running.

### 5. Do the videos stutter?

If the videos stutter or stop, see [Video playback problems](https://help.motitech.co/en/knowledge/video-playback-problems?hsLang=en). On Windows, switching video player can help.

### 6. Check that the device is powerful enough

A Windows PC should have at least 8 GB of memory (RAM) and 128 GB of storage. See [Technical requirements](https://help.motitech.co/en/knowledge/technical-requirements?hsLang=en). If the device is old or below the requirements, it may be too weak for Motiview. Contact your IT department, or see [Recommended devices](https://help.motitech.co/en/knowledge/devices?hsLang=en).

### Still slow?

Contact us via our [contact page](https://motiview.com/contact). Tell us which device you use, and what is slow.

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