--- title: Installing Motiview on a Windows PC description: How to install (download) Motiview on a Windows PC or tablet from the Microsoft Store, create a separate Windows user and log in with your licence code. --- [Skip to content](https://help.motitech.co/en/knowledge/installation-windows#main-content) - [English](https://help.motitech.co/en/knowledge/installation-windows) - [Norsk – Norge](https://help.motitech.co/no-no/knowledge/hvordan-installere-motiview-p-en-windows-pc/nettbrett) English Show submenu for translations Open main navigation Close main navigation - - [English](https://help.motitech.co/en/knowledge/installation-windows) - [Norsk – Norge](https://help.motitech.co/no-no/knowledge/hvordan-installere-motiview-p-en-windows-pc/nettbrett) English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.motitech.co/en/knowledge?hsLang=en) 2. [Getting started](https://help.motitech.co/en/knowledge/getting-started?hsLang=en) 3. [Installation](https://help.motitech.co/en/knowledge/getting-started?hsLang=en#installation) # Installing Motiview on a Windows PC ## Set up a Windows PC or tablet for Motiview: a separate Windows user, installing from the Microsoft Store and logging in Motiview for Windows is installed from the Microsoft Store. This guide shows how to set up a Windows PC or tablet for Motiview. ### Before you start - The PC needs Windows 10 or newer. See [Technical requirements](https://help.motitech.co/en/knowledge/technical-requirements?hsLang=en). - Install any pending Windows updates. - You need administrator rights on the PC. - The PC must be connected to the internet. - Have the licence code from the welcome email from Motiview ready. ### Create a separate Windows user for Motiview We recommend a separate local Windows user that is only used for Motiview. That way, the people using Motiview can't see personal documents or files on the PC. If the PC already has such a user, you can skip this step. 1. Click **Start**, and go to **Settings** → **Accounts** → **Other users** (in Windows 10 it is called **Family & other users**). 2. Choose **Add account** (in Windows 10: **Add someone else to this PC**). 3. Choose **I don't have this person's sign-in information**, and then **Add a user without a Microsoft account**. 4. Type *Motiview* as the user name, leave the password empty, and click **Next**. If the PC requires a password, for example because the IT department manages the users, everyone who will use Motiview must know the password. Then log in as the new user: Click **Start**, click your user icon and choose **Motiview**. If the PC asks for a user name and password, type *.\\Motiview* as the user name (including the dot and backslash). ### Install Motiview 1. Open the **Microsoft Store** and search for "Motiview", or open [Motiview in the Microsoft Store](https://apps.microsoft.com/detail/9wzdncrdsf2q). 2. Click **Get** to download and install Motiview. You don't need to sign in with a Microsoft account. 3. Open Motiview from the Start menu. 4. Type or paste the licence code from the welcome email, and click the arrow button (→). See [Logging in to the Motiview app](https://help.motitech.co/en/knowledge/the-application-is-asking-for-a-license-code?hsLang=en) if you need help. The first time Motiview starts, it says *Please wait while we prepare the app for you*. This can take a few minutes. If the Microsoft Store isn't available on the PC, for example because the IT department has blocked it, contact us. Motiview can then be installed another way. ### After installing - See [Get started with Motiview](https://help.motitech.co/en/knowledge/getting-started-using-motiview?hsLang=en) for how to connect the PC to the TV and start a cycling session. - Turn on automatic updates in the Microsoft Store. See [Updating Motiview on a Windows PC](https://help.motitech.co/en/knowledge/how-do-i-update-motiview-on-a-windows-pc-or-surface?hsLang=en). - If you want Motiview to start by itself when the PC is turned on, see Microsoft's guide [Configure startup applications in Windows](https://support.microsoft.com/en-us/windows/configure-startup-applications-in-windows-115a420a-0bff-4a6f-90e0-1934c844e473). - We recommend keeping the PC connected to the internet. Then you can download videos, send in cycling sessions and get updates automatically. - [Getting started](https://help.motitech.co/en/knowledge/getting-started?hsLang=en#main-content) - [Preperations](https://help.motitech.co/en/knowledge/getting-started?hsLang=en#preperations) - [Installation](https://help.motitech.co/en/knowledge/getting-started?hsLang=en#installation) - [Login](https://help.motitech.co/en/knowledge/getting-started?hsLang=en#login) - [App user guide](https://help.motitech.co/en/knowledge/app-user-guide?hsLang=en#main-content) - [Search](https://help.motitech.co/en/knowledge/app-user-guide?hsLang=en#search) - [Logging activities](https://help.motitech.co/en/knowledge/app-user-guide?hsLang=en#logging-activities) - [Customer portal](https://help.motitech.co/en/knowledge/customer-portal?hsLang=en#main-content) - [Manage cyclists](https://help.motitech.co/en/knowledge/customer-portal?hsLang=en#manage-cyclists) - [Reports](https://help.motitech.co/en/knowledge/customer-portal?hsLang=en#reports) - [Events and inspiration](https://help.motitech.co/en/knowledge/events-and-inspiration?hsLang=en) - [Accessories](https://help.motitech.co/en/knowledge/accessories?hsLang=en) - [Other](https://help.motitech.co/en/knowledge/other?hsLang=en#main-content) - [Stay updated](https://help.motitech.co/en/knowledge/other?hsLang=en#stay-updated) - [Frequently asked questions](https://help.motitech.co/en/knowledge/frequently-asked-questions?hsLang=en) - [Troubleshooting](https://help.motitech.co/en/knowledge/troubleshooting?hsLang=en) [![Motitech logo](https://help.motitech.co/hs-fs/hubfs/Motitech_RGB-with-no-margins-1.png?width=182&height=24&name=Motitech_RGB-with-no-margins-1.png "Motitech logo")](http://motitech.co) Øvre Sagstad 4, 5919 FREKHAUG, NORWAY [mailto:support@motiview.com](mailto:support@motiview.com) Copyright © 2025, Motitech AS