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Using Motiview without internet: downloading videos

What works offline or with a poor internet connection, how to download and delete videos, and storage

Motiview works without internet, as long as the videos are downloaded to the device. If your internet is poor or unstable, we recommend downloading the videos you use most.

What works without internet

  • Playing videos that are downloaded.
  • Logging cycling sessions. They are saved on the device and sent automatically the next time the device is connected to the internet.

What needs internet

  • Playing videos that aren't downloaded. They are greyed out when the device is offline.
  • Searching for videos.
  • Downloading new videos.
  • Getting new cyclists from the customer portal, and updating event result lists.
  • Logging in, and updating Motiview.

At the top of More, under your name, you can see whether the device is Online or Offline.

Downloading videos

  1. Tap the video you want to download.
  2. Tap Download. The button shows Downloading while the video downloads, and Downloaded when it's done.

Videos download one at a time. It can take a while, especially on a slow connection. If you have better internet somewhere else, it may be worth downloading the videos there.

Downloaded videos are in the Downloaded videos row on Home.

Viewing and ordering your downloads

Go to More → Downloads. Under Your list there are two tabs:

  • Downloaded – the videos that are downloaded.
  • Download queue – videos waiting to be downloaded. Drag ≡ on the right to change the order.

Deleting downloaded videos

  1. Go to More → Downloads.
  2. Tap ✕ to the left of the video, or swipe the video to the left.
  3. Tap Delete, and confirm.

The video is still available in Motiview, and can be streamed or downloaded again later.

Storage

Downloaded videos take up space on the device. If the device is getting full, delete videos you no longer use. If you will use Motiview a lot without internet, we recommend at least 256 GB of storage. See Technical requirements.

Connect to the internet now and then

Motiview needs to check your subscription now and then. If the device has been offline for a long time, you will see Please connect to the internet. Connect the device to the internet for a little while. If you don't, you will eventually be logged out, and need to log in again with internet. See Logging in to the Motiview app.

If More says Connect to the internet for data synchronization, the device has cycling sessions waiting to be sent. They are sent automatically when the device connects to the internet.